FAQs
Have a question?
Check out these commonly asked questions below
FAQs
Have a question?
Check out these commonly asked questions below
FAQs
Have a question?
Check out these commonly asked questions below
Account
How do I create an account?
Launch Challengrs and choose one of three options: Sign in With Apple, Sign in With Google, or Continue with Email. For the quickest set-up, choose Apple or Google. If you'd prefer to sign up with email, select "Continue with email", enter your email, select a password, and continue after confirming your email. We recommend opening the confirmation email on the device you use Challengrs with.
How do I log in?
Launch Challengrs and choose one of three options: Sign in With Apple, Sign in With Google, or Continue with Email.
How do I log out?
From the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, scroll down to the "Session" section and select "Log Out"
How do I edit my profile?
From the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, and navigate to the "Account Settings" section where you can edit your profile photo, username, or email (if your account was created with the "Continue with email" option)
How do I delete my account?
To delete your account, you must (1) not be the admin of any challenges, and (2) not be a part of any active challenges. Transfer your admin-status in your group challenges to another user, or delete all of your challenges. Then from the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, scroll down to the "Danger zone" section and select "Delete Account". We recommend doing this before cancelling your subscription.
How do I cancel my subscription?
We hate to see you go! But if you must, cancel your subscription by navigating to the App Store on your device, tapping on your account profile picture in the top corner > Subscriptions > Challengrs > Cancel Subscription. Make sure you delete your account prior to cancellation.
How do I create an account?
Launch Challengrs and choose one of three options: Sign in With Apple, Sign in With Google, or Continue with Email. For the quickest set-up, choose Apple or Google. If you'd prefer to sign up with email, select "Continue with email", enter your email, select a password, and continue after confirming your email. We recommend opening the confirmation email on the device you use Challengrs with.
How do I log in?
Launch Challengrs and choose one of three options: Sign in With Apple, Sign in With Google, or Continue with Email.
How do I log out?
From the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, scroll down to the "Session" section and select "Log Out"
How do I edit my profile?
From the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, and navigate to the "Account Settings" section where you can edit your profile photo, username, or email (if your account was created with the "Continue with email" option)
How do I delete my account?
To delete your account, you must (1) not be the admin of any challenges, and (2) not be a part of any active challenges. Transfer your admin-status in your group challenges to another user, or delete all of your challenges. Then from the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, scroll down to the "Danger zone" section and select "Delete Account". We recommend doing this before cancelling your subscription.
How do I cancel my subscription?
We hate to see you go! But if you must, cancel your subscription by navigating to the App Store on your device, tapping on your account profile picture in the top corner > Subscriptions > Challengrs > Cancel Subscription. Make sure you delete your account prior to cancellation.
How do I create an account?
Launch Challengrs and choose one of three options: Sign in With Apple, Sign in With Google, or Continue with Email. For the quickest set-up, choose Apple or Google. If you'd prefer to sign up with email, select "Continue with email", enter your email, select a password, and continue after confirming your email. We recommend opening the confirmation email on the device you use Challengrs with.
How do I log in?
Launch Challengrs and choose one of three options: Sign in With Apple, Sign in With Google, or Continue with Email.
How do I log out?
From the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, scroll down to the "Session" section and select "Log Out"
How do I edit my profile?
From the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, and navigate to the "Account Settings" section where you can edit your profile photo, username, or email (if your account was created with the "Continue with email" option)
How do I delete my account?
To delete your account, you must (1) not be the admin of any challenges, and (2) not be a part of any active challenges. Transfer your admin-status in your group challenges to another user, or delete all of your challenges. Then from the home screen of Challengrs, tap on the "Settings" icon (cogwheel) in the top right corner, scroll down to the "Danger zone" section and select "Delete Account". We recommend doing this before cancelling your subscription.
How do I cancel my subscription?
We hate to see you go! But if you must, cancel your subscription by navigating to the App Store on your device, tapping on your account profile picture in the top corner > Subscriptions > Challengrs > Cancel Subscription. Make sure you delete your account prior to cancellation.
Challenges
How do I create a new challenge?
From the home screen of Challengrs, tap on the challenge name in the top left corner (the large text with a "v" down arrow). If available, select "New Challenge". Fill out your challenge info (Start Date, Challenge Length, etc) and tap "Create Challenge"
How do invite a friend to a challenge?
Throughout you will see several "Invite a friend" buttons (at the bottom of the Leaderboard and Check-In Screens). This will launch a QR code that your friends can scan, and they will be taken to Challengrs to join your group. If you prefer, you can also share a link. Note: if your challenge is locked, you will be prompted to allow new members to join. Only invite people you know to your challenges!
How do I join an existing challenge?
Via QR Code: scan your friends' QR codes via your phone's camera app, or via the QR Scanner in the Profile section (top right from Challengrs Homescreen > Scan QR) and tap Join Group. Via Link: simply tap on a link sent to you by a friend on the device you use Challengrs, and you will be presented with a Join Group screen. Note: Only join group links sent from your friends!
How do I switch challenges on the Home Screen?
From the Home Screen of Challengrs, tap on the challenge name in the top left corner (the large text with a "v" down arrow) to see all the challenges you are a member of.
How many challenges can I create?
You can create up to 5 challenges, but join up to 20 challenges.
How do I leave a challenge?
From the challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Leave group"
How do I create a new challenge?
From the home screen of Challengrs, tap on the challenge name in the top left corner (the large text with a "v" down arrow). If available, select "New Challenge". Fill out your challenge info (Start Date, Challenge Length, etc) and tap "Create Challenge"
How do invite a friend to a challenge?
Throughout you will see several "Invite a friend" buttons (at the bottom of the Leaderboard and Check-In Screens). This will launch a QR code that your friends can scan, and they will be taken to Challengrs to join your group. If you prefer, you can also share a link. Note: if your challenge is locked, you will be prompted to allow new members to join. Only invite people you know to your challenges!
How do I join an existing challenge?
Via QR Code: scan your friends' QR codes via your phone's camera app, or via the QR Scanner in the Profile section (top right from Challengrs Homescreen > Scan QR) and tap Join Group. Via Link: simply tap on a link sent to you by a friend on the device you use Challengrs, and you will be presented with a Join Group screen. Note: Only join group links sent from your friends!
How do I switch challenges on the Home Screen?
From the Home Screen of Challengrs, tap on the challenge name in the top left corner (the large text with a "v" down arrow) to see all the challenges you are a member of.
How many challenges can I create?
You can create up to 5 challenges, but join up to 20 challenges.
How do I leave a challenge?
From the challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Leave group"
How do I create a new challenge?
From the home screen of Challengrs, tap on the challenge name in the top left corner (the large text with a "v" down arrow). If available, select "New Challenge". Fill out your challenge info (Start Date, Challenge Length, etc) and tap "Create Challenge"
How do invite a friend to a challenge?
Throughout you will see several "Invite a friend" buttons (at the bottom of the Leaderboard and Check-In Screens). This will launch a QR code that your friends can scan, and they will be taken to Challengrs to join your group. If you prefer, you can also share a link. Note: if your challenge is locked, you will be prompted to allow new members to join. Only invite people you know to your challenges!
How do I join an existing challenge?
Via QR Code: scan your friends' QR codes via your phone's camera app, or via the QR Scanner in the Profile section (top right from Challengrs Homescreen > Scan QR) and tap Join Group. Via Link: simply tap on a link sent to you by a friend on the device you use Challengrs, and you will be presented with a Join Group screen. Note: Only join group links sent from your friends!
How do I switch challenges on the Home Screen?
From the Home Screen of Challengrs, tap on the challenge name in the top left corner (the large text with a "v" down arrow) to see all the challenges you are a member of.
How many challenges can I create?
You can create up to 5 challenges, but join up to 20 challenges.
How do I leave a challenge?
From the challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Leave group"
Challenge Administration
How many users can be in a challenge at once?
You can have a maximum of 20 users in a challenge at one time.
How do I restart a challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Restart challenge". Enter the details of your new challenge, and select "Create Challenge"
How do I remove a user from a challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Members". From the Edit Members screen, tap on the (X) next to the user you'd like to remove from your challenge.
How to transfer admin status to another user in your challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Members". From the Edit Members screen, tap on the "Make Admin" button next to the user you'd like to transfer admin status to. Your challenge can only have one admin at a time.
How do I allow/restrict users from joining a challenge?
To change your join-settings for a challenge: from the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Join Settings"
How do I delete a challenge?
To change your join-settings for a challenge: from the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Delete Challenge"
How many users can be in a challenge at once?
You can have a maximum of 20 users in a challenge at one time.
How do I restart a challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Restart challenge". Enter the details of your new challenge, and select "Create Challenge"
How do I remove a user from a challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Members". From the Edit Members screen, tap on the (X) next to the user you'd like to remove from your challenge.
How to transfer admin status to another user in your challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Members". From the Edit Members screen, tap on the "Make Admin" button next to the user you'd like to transfer admin status to. Your challenge can only have one admin at a time.
How do I allow/restrict users from joining a challenge?
To change your join-settings for a challenge: from the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Join Settings"
How do I delete a challenge?
To change your join-settings for a challenge: from the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Delete Challenge"
How many users can be in a challenge at once?
You can have a maximum of 20 users in a challenge at one time.
How do I restart a challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Restart challenge". Enter the details of your new challenge, and select "Create Challenge"
How do I remove a user from a challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Members". From the Edit Members screen, tap on the (X) next to the user you'd like to remove from your challenge.
How to transfer admin status to another user in your challenge?
From the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Members". From the Edit Members screen, tap on the "Make Admin" button next to the user you'd like to transfer admin status to. Your challenge can only have one admin at a time.
How do I allow/restrict users from joining a challenge?
To change your join-settings for a challenge: from the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Edit Join Settings"
How do I delete a challenge?
To change your join-settings for a challenge: from the Challengrs home screen, navigate to the "Challenge" or "Group" page and select "Options", then select "Delete Challenge"
Settings
How do I change the accent color?
From the home screen of Challengrs, tap on the Profile button in the top right corner and selecting a color from the color picker
How do I change the accent color?
From the home screen of Challengrs, tap on the Profile button in the top right corner and selecting a color from the color picker
How do I change the accent color?
From the home screen of Challengrs, tap on the Profile button in the top right corner and selecting a color from the color picker
Scoring
How do I earn points?
To earn points, you need to check in during a challenge week. A normal check-in earns +1 point. Completing the weekly minimum earns you +5 points. If bonus days are enabled, each bonus day earns you +2 points! This is a great way to catch up if you've fallen behind. Put in the work, and you'll climb the leaderboard in no time! Just remember: a minimum of one rest-day a week is required, and overtraining is not allowed. Plan your weeks accordingly!
How do I level up?
Level up by completing tasks. You can see your current level and tasks by tapping on the level selector (the left of the settings button)
How do I earn points?
To earn points, you need to check in during a challenge week. A normal check-in earns +1 point. Completing the weekly minimum earns you +5 points. If bonus days are enabled, each bonus day earns you +2 points! This is a great way to catch up if you've fallen behind. Put in the work, and you'll climb the leaderboard in no time! Just remember: a minimum of one rest-day a week is required, and overtraining is not allowed. Plan your weeks accordingly!
How do I level up?
Level up by completing tasks. You can see your current level and tasks by tapping on the level selector (the left of the settings button)
How do I earn points?
To earn points, you need to check in during a challenge week. A normal check-in earns +1 point. Completing the weekly minimum earns you +5 points. If bonus days are enabled, each bonus day earns you +2 points! This is a great way to catch up if you've fallen behind. Put in the work, and you'll climb the leaderboard in no time! Just remember: a minimum of one rest-day a week is required, and overtraining is not allowed. Plan your weeks accordingly!
How do I level up?
Level up by completing tasks. You can see your current level and tasks by tapping on the level selector (the left of the settings button)
Check-Ins
How do I check-in to a challenge?
You can check in to a challenge by pressing the + icon in the bottom right corner, or on the + tally (if available) in the Check-In screen. This will launch a camera (no uploads!). Snap a photo of yourself working out, and our on-device ai model will securely, and privately verify that you are working out. This works: at the gym, in pilates/yoga studios, on runs, hikes, or bike rides. Try to make it clear that you're working out, and the Challengrs AI will verify with ease!
How do I view check-ins for a challenge?
From the Check-In screen, you can see the current week's check-ins for yourself, or other members of your challenges by tapping on the Green tally circles. From the Leaderboard/Progress views, you can view check-ins for past weeks by pressing on a week number next to a user's name to pull up their check-ins for that week of the challenge.
How do I check-in to a challenge?
You can check in to a challenge by pressing the + icon in the bottom right corner, or on the + tally (if available) in the Check-In screen. This will launch a camera (no uploads!). Snap a photo of yourself working out, and our on-device ai model will securely, and privately verify that you are working out. This works: at the gym, in pilates/yoga studios, on runs, hikes, or bike rides. Try to make it clear that you're working out, and the Challengrs AI will verify with ease!
How do I view check-ins for a challenge?
From the Check-In screen, you can see the current week's check-ins for yourself, or other members of your challenges by tapping on the Green tally circles. From the Leaderboard/Progress views, you can view check-ins for past weeks by pressing on a week number next to a user's name to pull up their check-ins for that week of the challenge.
How do I check-in to a challenge?
You can check in to a challenge by pressing the + icon in the bottom right corner, or on the + tally (if available) in the Check-In screen. This will launch a camera (no uploads!). Snap a photo of yourself working out, and our on-device ai model will securely, and privately verify that you are working out. This works: at the gym, in pilates/yoga studios, on runs, hikes, or bike rides. Try to make it clear that you're working out, and the Challengrs AI will verify with ease!
How do I view check-ins for a challenge?
From the Check-In screen, you can see the current week's check-ins for yourself, or other members of your challenges by tapping on the Green tally circles. From the Leaderboard/Progress views, you can view check-ins for past weeks by pressing on a week number next to a user's name to pull up their check-ins for that week of the challenge.
Stats
Where can I see my lifetime stats?
From the Challengrs home screen, tap on the profile icon, and scroll down to see your progress for the year, and your lifetime stats!
Where can I see my friends' lifetime stats?
From the Challengrs home screen, navigate to the "Group" screen and tap on a user to see their lifetime stats!
Where do I see my weekly progress report?
After completing a week in a challenge, in the check-in screen you will see a weekly progress report. Tap to view, where you can edit and share your weekly progress report. Save to your camera roll, and share with your friends!
How do I share my challenge results?
After completing a challenge, in the check-in screen you will see your final standings. Tap the share icon, where you can save to your camera roll, or share to flex your wins!
Where can I see my lifetime stats?
From the Challengrs home screen, tap on the profile icon, and scroll down to see your progress for the year, and your lifetime stats!
Where can I see my friends' lifetime stats?
From the Challengrs home screen, navigate to the "Group" screen and tap on a user to see their lifetime stats!
Where do I see my weekly progress report?
After completing a week in a challenge, in the check-in screen you will see a weekly progress report. Tap to view, where you can edit and share your weekly progress report. Save to your camera roll, and share with your friends!
How do I share my challenge results?
After completing a challenge, in the check-in screen you will see your final standings. Tap the share icon, where you can save to your camera roll, or share to flex your wins!
Where can I see my lifetime stats?
From the Challengrs home screen, tap on the profile icon, and scroll down to see your progress for the year, and your lifetime stats!
Where can I see my friends' lifetime stats?
From the Challengrs home screen, navigate to the "Group" screen and tap on a user to see their lifetime stats!
Where do I see my weekly progress report?
After completing a week in a challenge, in the check-in screen you will see a weekly progress report. Tap to view, where you can edit and share your weekly progress report. Save to your camera roll, and share with your friends!
How do I share my challenge results?
After completing a challenge, in the check-in screen you will see your final standings. Tap the share icon, where you can save to your camera roll, or share to flex your wins!
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